At shamatrade.ae, we are committed to providing our clients with a seamless and efficient experience. This Shipping Policy outlines the terms and conditions for the shipment of any physical products associated with our services.
Shipping Methods and Timelines
- We offer shipping services for physical products within the United Arab Emirates.
- Our shipping is handled by reputable courier services, and the delivery time may vary based on your location and the courier's capabilities.
- You will be provided with an estimated delivery time during the checkout process. Please note that this is an estimate and not a guarantee.
Shipping Fees
Shipping fees may apply based on the products you order and your location. The shipping cost will be clearly communicated during the checkout process.
Order Processing
- Orders are typically processed within [4] business days after payment confirmation.
- You will receive an email confirmation with tracking information once your order has been dispatched.
Delivery Address
It is your responsibility to ensure that the delivery address provided is accurate and complete. We will not be responsible for any delivery issues resulting from incorrect or incomplete information.
Delivery Issues
If you encounter any issues with the delivery of your order, please contact our customer support team at [Your Contact Information] for assistance. We will do our best to resolve any problems promptly.
Returns and Exchanges
If you receive a damaged or incorrect product, please refer to our [Refund/Return Policy] page for information on how to return or exchange the item.
Cancellation
Orders can be canceled before they are processed. If you wish to cancel an order, please contact us immediately.
International Shipping
At this time, we do not offer international shipping. We only deliver within the United Arab Emirates.